I visited today for the first time. I have long, very dark and color-treated hair. It doesn't lighten well - usually turns orange and brassy. Becky was amazing. She listened to what I wanted and it turned out perfect!! I'm super impressed with them, everyone was very nice and very knowledgeable. I will definitely return!
love my hairstylist (Renee)....and place is always neat and clean....everyone goes out of their way to be nice and makes experience very enjoyable!
Today she booked me for a different hairdresser, even though we were using the hairdressers name and "he" to book, yet she gives me a different stylist who happened to be a woman that had a completely different name and wasn't even working that day. Then, when I checked in arriving at my scheduled time, I stated my hairdresser and my time and she checked me off. Then, only after waiting over 20 minutes for my appointment, she comes over laughing that she accidentally wrote me down for a different stylist. What is this secretary amateur hour? She then stated that she should have realized that she put me down for a different stylist who wasn't even working that day (honestly...how hard is it to be a secretary at a small hair shop on Cape Cod...not very...) but that she didn't. I told her I had to pick someone up, which she again laughed at and said it was an easy mistake to make. She then started a scene when I stated that I wasn't coming back, yelling that that's my choice (glad to learn I had that choice) while turning her back to me and walking away.
In December I went in to have haircut and couldn't have found a better place. I loved the cut (even though I liked my hair long). I asked for and got a bob. Thank you.
Horrible Service. They have some talented hairdressers, but the main lady behind the desk consistently misbooks customers and does not seem to care.
In short, the hairdressers are fine, but what good is that if you can't even see them due to a horrible secretary.
Salon Raffaele Nina S is a US Hair Care Studio based in Barnstable, Massachusetts. Salon Raffaele Nina S is located at 11 Enterprise Rd, Hyannis, MA 02601, USA.
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