Super helpful, efficient and competent. No upsell, no bologne, they identify the issue and they fix it with expertise. Prime recognizes that they are in the service industry and that their customers could go elsewhere however, given the experience I couldn't imagine why anyone would go anywhere else.
Erik Golden really goes above and beyond! Erik is an excellent service advisor, his professionalism, attention to detail and good nature makes him a true asset for Prime Mercedes. I highly recommend him and the rest of the staff at Prime.
Very happy with the efficiency and willingness to help with my new (slightly used) car purchase. CJ was my salesperson and he was very professional. They took care of everything in a very timely manner. Also, the price of my car couldn't be beat anywhere!! Happy customer.
We had purchased a new amg63csc in Florida but live on Cape Cod for 6 mos. We had some questions on the car so called Prime MB in Hyannis. Erik Golden said bring the car in and I'll spend some time with you. We brought it right down where he pulled the car into the service area and spent as much time as we needed to understand some of these features. Great service from Erik and Prime for a new customer. Thanks so much.
Everyone was very informative professional and knowledgeable. My salesperson Carlos was a tremendous asset in finding the car that I decided on.
Prime Service Center Of Hyannis is a US Car Dealer based in Barnstable, Massachusetts. Prime Service Center Of Hyannis is located at 95 Falmouth Rd, Hyannis, MA 02601, USA.
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